What Information Do We Collect?
The information we gather enables us to provide and improve the Services, and to create new Services. In connection with certain aspects of the Services, we may request, collect and/or display some of your information. We collect the following types of information from our users.
Information You Provide to Us:
IP Address Information and Other Information Collected Automatically:
Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Services as well as location (at the city and state level). We may use this data in aggregate form, that is, as a statistical measure.
Information Collected Using Cookies:
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave cookies active, because they enable you to take advantage of the most attractive features of the Services.
Legacy Socratic Website:
Our Website previously permitted the creation of user accounts tied to a user’s email address and the public exchange of content among users on the Website. For example, a user could post a homework question and other users would provide an answer. While the Website no longer has logged in functionality, if you previously used the Services through a username, we may continue to display your public-facing user profile and posts on the Website unless you ask us to delete it. We also store the email address you provided for your account for purposes of responding to any questions or concerns you might have regarding the activity under your username. Additionally, you may occasionally receive email and other communications from us for purposes important to the Services. We will not directly reveal user email addresses to other users.
How, and With Whom, Is My Information Shared?
Information You Elect to Share:
If you previously used the Services through a logged-in account, you may have shared information, including Personal Information, publicly by posting on the Site or using other public features of the Services, such as creating a user account profile. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. If you have any questions or concerns regarding information you may deem private in content that you posted through the Services please contact us at firstname.lastname@example.org.
Information We Share with Third Parties:
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may share your information, including your Personal Information, with our Agents in order to provide products or services to you, including the Services. Unless we tell you differently, our Agents do not have any right to use your Personal Information we share with them beyond what is necessary to assist us.
We also share aggregated information and other de-identified information with our partners, affiliates, service providers and other persons with whom we conduct business. In addition, these third parties may share with us non-private, aggregated or otherwise non Personal Information about you that they have independently developed or acquired.
Information Disclosed Pursuant to Business Transfers:
In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your information as set forth in this policy, including for the improvement and development of their services and products.
Information Disclosed for Our Protection and the Protection of Others:
Additional Information Sharing:
Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
Is Information About Me Secure?
We protect your information, including your Personal Information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of your information at any time.
What Information of Mine Can I Access?
If you are using the Website, you can access and delete cookies through your web browser settings.
California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following e-mail address: email@example.com.
What Choices Do I Have Regarding My Information?
You can always opt not to disclose information to us by discontinuing your use of the Services. Please note that activity previously generated may remain stored by us unless you request that we delete it and any content you posted publicly may remain publicly accessible.
If you have questions or requests related to your information, you can contact us at firstname.lastname@example.org. Please note that if your question or request relates to information from a specific username on the Website from when the Website previously permitted the use of accounts, we will need to verify your identity using the e-mail address you provided for that username.
What Else Do I Need to Know?
We comply with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework relating to the transfer of data. These frameworks were designed by the U.S. Department of Commerce in connection with the European Commission and Swiss Administration to enable companies under their jurisdiction to comply with data protection requirements when transferring personal data to the United States from the European Union and Switzerland. The Services are certified for both Privacy Shield frameworks under the self-certification of Google, LLC (“Google”). To learn more about the Privacy Shield frameworks visit www.privacyshield.gov, and to view Google’s certification, please visit https://www.privacyshield.gov/list.
What If I Have Questions or Concerns?
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to email@example.com. We will make every effort to resolve your concerns.
Effective Date: September 6, 2018