Why is punctuation important in business communication?
Punctuation is important in ANY communication as lack of appropriate and accurate punctuation can alter the meaning of the sentence.
Imagine the confusion if punctuation were to vary as in the following paragraph.
"We would like to order the following items. Fish, tanks, pumping equipment, boiler suits, fish food."
"We would like to order the following items. Fish tanks, pumping equipment, boiler, suits, fish, food."