What should I do if I receive unwanted messages on Socratic?
1 Answer
Feb 3, 2016
If you receive an unwanted private message on Socratic, please use the "report abuse" button found in the conversation view of your messages:
This button will notify the Socratic team immediately so that we can look into the issue. In some cases, we will take immediate action on a user who isn't following Socratic guidelines and we will notify you when the issue has been resolved.
In other cases, we might contact you to learn more about the situation so that we can take the appropriate action.
It is very important to us that Socratic is a safe environment for everyone, so do not hesitate to report abuse anytime a message makes you uncomfortable.
Additionally, you can always get in touch with a Socratic Hero or Becca with any concerns.
